amjilli believes that gaming should always be fun, controlled, and within your means. We provide every Filipino player with the tools, information, and support needed to keep it that way.
Play Responsibly
Gaming is entertainment, not a source of income. Set your limits and stick to them.
At amjilli, responsible gaming is not just a legal checkbox — it is a core part of how we operate. We genuinely care about the wellbeing of every Filipino player on our platform, from Manila to Cebu, Davao to Quezon City. We want you to enjoy the thrill of live sabong, slots, bingo, and casino games in a way that is safe, sustainable, and always within your control.
amjilli has built a comprehensive responsible gaming framework that includes age verification, player-controlled spending limits, cooling-off periods, self-exclusion tools, and access to professional support resources. These tools are available to every registered player at no cost, directly inside your account dashboard.
We also train our customer support team to recognize signs of problem gambling and to respond with empathy and appropriate guidance. If a support agent notices patterns of concern in your account activity, they may proactively reach out to offer assistance — this is part of our duty of care to every player on the amjilli platform.
amjilli operates in alignment with PAGCOR's responsible gaming guidelines and the broader framework established for licensed online gaming operators in the Philippines. We take our obligations seriously and continuously review and improve our responsible gaming measures.
Philippine law and PAGCOR regulations require that all online casino and sports betting players be at least 21 years of age. amjilli strictly enforces this requirement through a multi-layered age verification process:
amjilli provides a full suite of responsible gaming tools that you can activate and adjust at any time from your account dashboard. These tools put you in control of your gaming experience:
Set a maximum daily, weekly, or monthly deposit amount in Philippine Peso (₱). Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.
Cap the total amount you can lose in a given period. When your loss limit is reached, amjilli will automatically prevent further wagering until the limit period expires or you choose to adjust your limit.
Set a maximum session duration. amjilli will display a reminder when your session time is approaching its limit, and will log you out automatically when the limit is reached.
Take a short break from gaming — 24 hours, 48 hours, or up to 7 days. During a cooling-off period, your account remains accessible for withdrawals but all wagering is suspended.
Exclude yourself from the amjilli platform for 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion is the strongest tool available and is processed within 24 hours of your request.
Opt out of all bonus offers, promotional emails, and marketing communications at any time. Playing without bonus pressure helps many players maintain healthier gaming habits.
Self-exclusion is the most powerful responsible gaming tool available on the amjilli platform. When you activate self-exclusion, the following happens immediately:
You can request self-exclusion at any time by contacting the amjilli support team via live chat inside your account dashboard, or by emailing [email protected]. Your request will be processed within 24 hours. For immediate assistance, live chat is the fastest option — our team is available 24/7.
For exclusion periods of 30 days or longer, a mandatory 7-day cooling-off period applies before your account can be reactivated. Permanent self-exclusion cannot be reversed. amjilli takes self-exclusion requests seriously and will not attempt to persuade you to shorten or cancel your exclusion period.
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many players do not realize there is a problem until it has already affected their finances, relationships, or mental health. Here are some common warning signs to watch out for:
If you recognize two or more of these signs in yourself or someone you care about, it may be time to take a break and seek support. Remember: asking for help is a sign of strength, not weakness.
Answer these questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use amjilli's self-exclusion tool and reach out to a professional support service.
Have you ever bet more than you could afford to lose?
Have you needed to gamble with larger amounts of money to get the same level of excitement?
Have you tried to win back money you lost by gambling more?
Have you borrowed money or sold something to get funds for gambling?
Have you felt that gambling was causing problems in your relationships, work, or finances?
Have you tried to stop or cut back on gambling but found it difficult?
Have you gambled to escape stress, anxiety, depression, or other personal problems?
3 or more "Yes" answers? Please consider activating self-exclusion and contacting a professional support service. You can reach our support team via live chat inside your amjilli account dashboard at any time.
Setting responsible gaming limits on amjilli takes less than two minutes. Here is how to do it:
Sign in to your amjilli account using your registered mobile number or email address and your password.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab inside your account settings. All available tools — deposit limits, loss limits, session limits, cooling-off, and self-exclusion — are listed here.
Enter your desired limit amounts in Philippine Peso (₱) or select your preferred time period. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they apply.
Review your settings and tap "Save Changes." You will receive a confirmation via SMS or email. Your limits are now active.
amjilli encourages any player who feels that gambling is becoming a problem to seek professional support without delay. Reaching out early makes a real difference. The following resources are available to Filipino players:
Remember: gambling should always be a form of entertainment, not a financial strategy or an escape from life's problems. If it stops being fun, it is time to stop — and amjilli will support you every step of the way.
amjilli is the Philippines' trusted online casino — built for Filipino players who want real excitement with real peace of mind. Set your limits, play within your means, and enjoy every session. For players 21 and above only.